1(877)FLYERS6 -- stranded holiday traveler help line

Stuff they do:

- Give information in real time internet sources (for example weather) and reasonably predict your flight options.
- We will e-mail your family or business associates and let them know where you are.
- 3 hours is the time at which we call media, period. They decide if it’s news.
- Rental car information
- Hotel information
- Get media to your airport if you are stuck on the tarmac
- Give you straight answers on Chronically Delayed Flights
- Advice on how to get a refund
- Make sure if you go to get a refund that your incident is coded correctly
- We will document with all issues: baggage – frequent flyer miles – ground stops- delays – strandings